Contact
Talk to the people behind the desk.
No ticket queue, no chatbot. Every message is read by someone on the XSR team, and we usually reply within two days.
- Within 2 days
- Typical reply
- 繁中 · 简中 · English
- We reply in
- Hong Kong
- Online-first community
Pick the fastest way in
Three ways in. The same people answer all three.
- 01Fastest
Discord
Someone from the community or the team is almost always online. Best for quick questions about prop firms, the tools or the course.
2,000+ members
Open the Discord - 02On the record
Email
For anything that needs a paper trail — billing, refunds, partnerships, press.contact@xsrtrade.com
- 03Easiest
Write here
Pick a topic and write it out. It lands in the same inbox, with your reply address attached.
Start writing